Terms and Conditions

DRAFT TERMS OF USE for V-HK (行義香港)  

Use of this website, www.volunteering.org.hk (or www.v-hk.org.hk) and all pages in this domain (together, the "V-HK Website"), constitutes acceptance of the following terms and conditions (“Terms of Use”). The Agency for Volunteer Service (“AVS”) reserves the right to seek all remedies available by law for any violation of these Terms of Use, including any violation of AVS’ rights in the AVS and V-HK names and logos and its rights in connection with the information, artwork, text, video, audio, or pictures (together, the "Content") of the V-HK Website.

These Terms of Use are a legal agreement between you and AVS. AVS provides the V-HK Website for your use in consideration of your provision of information to AVS and/or your use of the V-HK Website. By accessing and using the AVS Website, you signify that you agree to these Terms of Use. If you do not agree to these Terms of Use, please do not use the AVS Website. These Terms of Use apply regardless of whether you access the AVS Website through a computer, a mobile device or otherwise.


The AVS and V-HK Name and Logos

The AVS and V-HK name and Logos are the exclusive property of AVS. Both names and logos are protected under local law. Unauthorized use is prohibited. They may not be copied or reproduced in any way without the prior written permission of AVS. Requests for permission to use AVS’ name and logos should be emailed to us at avs@avs.org.hk. Any approval for such requests will be granted at AVS’ absolute discretion.


The V-HK Website

The V-HK Website is for the purpose of facilitating the mandate of AVS in the promotion of volunteerism, and by doing so allow AVS’ volunteer members and Registered Organization to engage in volunteer referral service, training courses, fundraising events and other activities.

In any event, AVS shall not be responsible for any loss of profit, loss of business, business interruption or loss of business opportunity arising from or in connection with the usage of this Website. All Content of the AVS Website is protected by law including without limitation, the Copyright Ordinance. 


Content Disclaimer

The content of the V-HK Website is selected on the basis of AVS’ own criteria and in its own sole discretion. AVS reserves the right at any time to change or discontinue any aspect or feature of the V-HK Website, including but not limited to these Terms of Use, hours of availability and equipment needed for use, or to begin charging for access to the V-HK Website. AVS cannot be deemed liable for any direct and/or indirect loss or damage, whether in contract, tort, breach of statutory duty or otherwise, even if foreseeable, arising from the use of, or inability to use, the V-HK Website or the reliance or use of the information provided on the V-HK Website.

No representations, warranties or guarantees of any kind (whether express or implied) concerning the V-HK Website are given, including responsibility for any infection by virus or any other contamination or by anything which has destructive properties.All rights to the resources included in the V-HK Website remain with their respective copyright owners, as indicated for each resource. For more information please contact us at avs@avs.org.hk.

Nothing in these Terms of Use excludes or limits any liability for (i) death or personal injury arising from negligence; (ii) fraud; or (iii) any other liability which cannot be excluded or limited under applicable law.


Data Privacy

Please refer to the Privacy Statement https://v-hk.org.hk/eng/collection_of_personal_data

for details on AVS’ personal data handling practices and how AVS may collect, use and/or transfer any of your personal data on the V-HK Website.


Other Websites

The V-HK Website may be linked to other websites that are not under AVS' control. AVS provides these links merely as a convenience and the inclusion of such links does not imply an endorsement or approval by AVS of any website, product or service. AVS does not assume any responsibility or liability in respect of such web sites, including, for example, responsibility or liability for the accuracy or reliability of any information, data, opinions, advice or statements made on those websites.


AVS reserves all copyrights on material on its Website, including photographs and graphic designs. The use of AVS Internet material for any purpose is prohibited unless prior written permission is obtained.The unauthorized use of the name and logo of AVS or V-HK is against local law, and is expressly forbidden.


Your Responsibilities

You agree to only use the V-HK Website in a manner that complies with all applicable laws and regulations and is consistent with these Terms of Use.


Account Users

User account holders (HKCV members and Registered Organizations) are required to keep confidential and not to disclose to any third parties their login names and passwords.


The use of the account is only for purposes related to the services, activities and events in relation to AVS. 


User account holders shall not misuse the services provided by the V-HK site (“Services”) by engaging in any of the following activities

1: probe, scan, or test the vulnerability of any system or network, breach or otherwise circumvent any security or authentication measures;

2: access, tamper with, or use non-public areas or parts of the Services, or shared areas of the Services you haven't been invited to;

3: interfere with or disrupt any user, host, or network, for example by sending a virus, overloading, flooding, spamming, or mail-bombing any part of the Services;

4: use the other system to access the AVS system data.

5: send unsolicited communications, promotions or advertisements, or spam;

6: send altered, deceptive or false source-identifying information, including "spoofing" or "phishing";

7: promote or advertise products or services without appropriate authorization;

8: abuse email and one drive service to earn and benefit;

9: circumvent service limits;

10: publish or share materials that are unlawfully pornographic or indecent, or that contain extreme acts of violence or terrorist activity, including terror propaganda;

11: advocate bigotry or hatred against any person or group of people based on their race, religion, ethnicity, sex, gender identity, sexual orientation, disability, or impairment;

12: harass or abuse personnel or representatives or agents performing services on behalf of AVS;

13: violate the law in any way, including storing, publishing or sharing material that's fraudulent, defamatory, or misleading; or

14: violate the privacy or infringe the rights of others.


Violation of these Terms of Use of the user accounts will result in the immediate suspension or termination of the access to the V-HK portal, and in the event of repeated violations, a termination of the Hong Kong Community Volunteers or Registered Organizations membership.



These Terms of Use make up the entire agreement between you and AVS and shall supersede any and all prior verbal and written agreements in relation to the V-HK Website or the use of the services provided by us through the V-HK Website. These Terms of Use do not create any third party rights and any rights under the Contract (Rights of Third Parties) Ordinance are hereby excluded.

No failure or delay by AVS or you at any time to exercise any right or remedy provided under these terms of use or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.

Part or all of any provision under these Terms of Use that is illegal or unenforceable will be severed from these Terms of Use and the remaining provisions shall continue in full force and effect.



These Terms of Use are drafted in the English language. In the event of any inconsistency between the English language version and any translated version of these terms of use, the English language version shall prevail.



We may change these Terms of Use at any time. If we make any material changes, we will provide you with [14 days'] notice in advance of such changes by highlighting the changes on the V-HK Website. You are entitled to discontinue your use of the V-HK Website at any time.

You should check these Terms of Use periodically to take notice of any changes made. Your continued use of the V-HK Website following the lapse of the [14 days] notification term will signal your acceptance of such changes.


Law and Dispute Resolution

In the event of a dispute, please note that these Terms of Use shall be exclusively governed by the laws of Hong Kong and the both parties shall submit any dispute or claim to the exclusive jurisdiction of the courts of Hong Kong.

These Terms of Use were last updated on 15 Mar 2021.


Cookies Policy:

When you visit our website, a cookie is downloaded onto your computer alongside the web content. A cookie is a small amount of data that is sent from the web server to your browser and stored in the hard drive of your computer. It is used to assign a unique identification to your computer and securely store information such as user IDs, passwords, preferences, and online profiles. To improve the quality of our service and communication, AVS and, occasionally, our advertising and media contractors, may use this data anonymously to analyze trends and statistics.


The Cookies We Set

1: Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.


2: Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.


3: Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.


4: Surveys related cookies

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.


5: Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.


6: Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.


7: Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.


This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.


For more information on Google Analytics cookies, see the official Google Analytics page.


We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Youtube and etc, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.


You can choose to disable such cookies by changing your browser settings.